Scaling contact tracing to keep employees safe

Scaling contact tracing to keep employees safe

To support a safe reopening during the COVID-19 pandemic, Northeastern University built a hybrid, flexible (hyflex) learning model, known as “NUflex,” which has left a positive, lasting mark on the student experience and the future of learning. This model was...
Ask Larry: Virtual assistant talks jobless claims​

Ask Larry: Virtual assistant talks jobless claims​

Due to the COVID-19 pandemic and the early 2020 oil crisis, the Texas Workforce Commission (TWC) experienced an unprecedented surge in new unemployment insurance claims–one that overwhelmed the agency’s website and call center. To increase engagement and communication...
Revolutionizing a hybrid campus experience​

Revolutionizing a hybrid campus experience​

As NASA employees began to return to the space centers for work, new policies and procedures were developed and implemented for workforce contact tracing manually via paper and spreadsheets depending on the center. However, with these processes, agency leaders...
Central makes it personal​

Central makes it personal​

How did Thailand’s largest retail company connect with its millions of customers on a personal level? By giving its loyalty points program innovative new data capabilities and marketing tools. The move toward agile ways of working transformed the entire enterprise,...
Tides of change​

Tides of change​

We helped the Indonesia Port Corporation (IPC) to get its operations shipshape with a comprehensive digital port strategy and roadmap. In developing a dynamic proof of concept featuring a new mobile app and integrated operational dashboard for IPC, we showcased how...
Stories of change

Stories of change

Change From Every Angle campaign showcases the wide-reaching impact of Accenture’s work with our clients in the form of an interactive content series – featuring short videos that focus on each side of the story. By featuring our people, our clients and members...