To support a safe reopening during the COVID-19 pandemic, Northeastern University built a hybrid, flexible (hyflex) learning model, known as “NUflex,” which has left a positive, lasting mark on the student experience and the future of learning. This model was supported by the university’s new Student Hub – a highly personalized and experience-driven platform that gives students an array of digital academic and social tools to stay engaged with their studies, peers and broader university community.​